HEALTH AND ME PRIVACY POLICY

Your privacy is our paramount consideration. Health and Me respects your privacy and is committed to protecting it at all times. This Privacy Policy explains you what personal information We collect from you while you access our Services, and how We protect the information that you provide to us when you use our Services. We use the information primarily to provide you with a personalized Internet experience that delivers the information, resources, and services that are most relevant and helpful to you. We don't share any of the information you provide with others, unless we say so in this Privacy Policy, or when we believe in good faith that the law requires it.

This Privacy Policy applies to the websites www.healthandme.in, which are operated by Health and Me, including the mobile optimized versions of these websites (collectively, the "Sites"). Except where otherwise noted, statements in this Privacy Policy with respect to the Sites also apply to the Health and Me Device Applications (or "Apps") for iPhone, iPad and Android devices which include ‘Health and Me’, and ‘Digi Sec’, and ‘Patient End User Account’. The Sites and Apps are referred to as the "Health and Me." References to "we," "us" or "our" refer to Health and Me.

This Privacy Policy states the following:
1. What information we collect from You;
2. How and why we collect the Information
3. How the collected information is used
4. How and to whom Health and Me will disclose such information.


1. Information We collect from You When you access the Services, we may ask you to voluntarily provide us with certain information that personally identifies you or could be used to personally identify you. You are exclusively culpable for the accuracy of the information and comprehensiveness. You are accountable for revising data in Your Account as well as any documents replicated from HEALTH AND ME or the Health and Me APP and alerting HEALTH AND ME, or a third party designated by HEALTH AND ME, of any errors. If You are a Patient The Patient Users is required to provide the following information, which such User recognizes and expressly acknowledges is personal information allowing others, including Health and Me, to identify the User: name, User ID, email address, country, ZIP/postal code, age, phone number, password chosen by the User. Without prejudice to the generality of the above, information collected by us from you may include (but is not limited to) the following:

i. Contact data (such as your email address and phone number);
ii. Demographic data (such as your gender, your date of birth and your pin code);
iii.Data regarding your usage of the services and history of the appointments made by or with you through the use of Services;
iv. Insurance data (such as your insurance carrier and insurance plan);
v. Other information that you voluntarily choose to provide to us (such as information shared by you with us through emails or letters). If You are a Health care Provider Any personally identifiable information of the Doctors listed on the Website is not generated by Health and Me. The Information of registered Doctors or health care providers are collected at the time registration with the Health and Me service. Doctors’ personally identifiable information, which you choose to provide to Health and Me, is used to help you to describe and identify yourselves. You may provide additional information in your personal profile describing your credentials, professional experiences, academic background, biography and the like. Your personal profile shall be available for viewing by other registered participants of Health and Me and will be considered non-confidential and non-proprietary. Providing additional information in your personal profile beyond what is required at registration is entirely optional and can be altered or removed by you at any time. This information is exclusively owned by Health and Me. The Information of un-registered Doctors or Health care providers is collected from the public domain. Health and Me displays such information on its Website on an as-is basis making no representation or warranty on the accuracy or completeness of the information. Health and Me will, however, take reasonable steps to ensure the accuracy and completeness of this information.

2. How and why we collect the Information We collect information about our users in three ways: directly from the User, from our Web server logs and through cookies and other technologies. We do not collect personal health information about individuals, except when individuals consent to share such personal health information on the Website, to Health care providers. Cookies The Website uses temporary cookies to store certain data (that is not sensitive personal data or information) that is used by Health and Me and its service providers for the technical administration of the Website, research and development, and for User administration. In the course of serving advertisements or optimizing services to its Users, Health and Me may allow authorized third parties to place or recognize a unique cookie on the User’s browser. The cookies however, do not store any personal information of the User. IP address Health and Me also receives the Internet Protocol (IP) address of each User’s computer (or the proxy server a User used to access the World Wide Web), User’s computer operating system and type of web browser the User is using, email patterns, as well as the name of User’s ISP. Health and Me also automatically receives the URL of the sites from where the Health and Me is accessed via a HTML links. This information is used to analyze overall trends to help Health and Me improve its Service. The linkage between User’s IP address and User’s personally identifiable information is not shared with third parties. Notwithstanding the above, Health and Me may share some of the aggregate findings (not the specific data) in anonymized form (i.e., non-personally identifiable) with advertisers, sponsors, investors, strategic partners, and others in order to help grow its business. Registration Health and Me may require the User to pay with a credit card, wire transfer, debit card or cheque for Services for which subscription amount(s) is/are payable. Health and Me will collect such User’s credit card number and/or other financial institution information such as bank account numbers and will use that information for the billing and payment processes, including but not limited to the use and disclosure of such credit card number and information to third parties as necessary to complete such billing operation. Verification of credit information, however, is accomplished solely by the User through the authentication process. User’s credit-card/debit card details are transacted upon secure sites of approved payment gateways which are digitally under encryption, thereby providing the highest possible degree of care as per current technology. However, Health and Me provides you an option not to save your payment details. We use the information primarily to provide you with a personalized information, resources, and services that are most relevant and helpful to you.

3. How the information collected is used We do not share any of the information you provide with others, unless we say so in this Privacy Policy, or when we believe in good faith that the law requires it. However Health and Me reserves the rights to collect, disseminate, sell or otherwise disclose non-personal information provided by you. Health and Me may use personal information provided by You in an aggregated or non- personally identifiable form for research, statistical analysis and business intelligence purposes, and may sell or otherwise transfer such research, statistical or intelligence data in an aggregated or non-personally identifiable form to third parties and affiliates. Information collected from you may be transferred to a third party as a result of a sale or acquisition, merger or bankruptcy involving Health and Me. If You are a Patient user The Personal Information provided You is shared with Your Doctors and Healthcare providers in order to enable your doctor or healthcare provider in render their service effectively. While Health and Me takes utmost care with respect to the security of the information you decide to upload, you understand that any information that you disclose is at your own risk. You understand that Health and Me may use certain information of yours (a) for the purpose of providing you the Services, (b) for commercial purposes and in an aggregated or non- personally identifiable form for research, statistical analysis and business intelligence purposes, for (c) for sale or transfer such research, statistical or intelligence data in an aggregated or non-personally identifiable form to third parties and affiliates. Health and Me also reserves the right to use information provided by or about the Patient User for the following purposes:
(a) Contacting Patient Users for offering new products or services.
(b) Contacting Patient Users for taking product and Service feedback.
(c) Analyzing software usage patterns for improving product design and utility.
(d) Analyzing anonymized practice information for commercial use.
If You are a Health care Provider Health and Me also reserves the right to use information provided by or about the Doctor for the following purposes:
(a) Publishing such information on the Website.
(b) Contacting Doctors for offering new products or services.
(c) Contacting Doctors for taking product feedback.
(d) Analyzing software usage patterns for improving product design and utility.
(e) Analyzing anonymized practice information including financial, and inventory information for commercial use.
iv. Health and Me automatically enables the listing of Doctors’ information on its Website for every ‘Doctor’ or ‘Clinic’ added to software. The Doctor information listed on Website is displayed when End-Users search for doctors on Website, and the Doctor information listed on Website is used by Patient Users to request for doctor appointments.

4. How and to whom Health and Me will disclose such information. Health and Me may disclose your personal information to a third party if (1) reasonably necessary to perform a service or deliver a product; (2) authorized by you; (3) permitted under this Privacy Policy; (4) required by statue or regulation; or (5) in the good-faith belief that such action is necessary to: (a) conform to legal requirements or comply with legal process served on the Health and Me; (b) protect and defend the rights or property of Health and Me; (c) or (d) enforce the Privacy Policy or Terms of Use of Health and Me.

5. Access, Correction, and Deletion If your personal information changes, you may correct, delete inaccuracies, or amend information by making the change on our member information page or by contacting us through support@healthandme.in. We will make good faith efforts to make requested changes in our active databases as soon as reasonably practicable. If you no longer desire to use the Website, If you wish to cancel your account or request that we no longer use your information to provide you services, contact us through support@healthandme.in. We will retain your information for as long as your account with the Services is active and as needed to provide you the Services. We shall not retain such information for longer than is required for the purposes for which the information may lawfully be used or is otherwise required under any other law for the time being in force. After a period of time, your data may be anonymized and aggregated, and then may be held by us as long as necessary for us to provide our Services effectively, but our use of the anonymized data will be solely for analytic purposes.

6. Information security The Health and Me implements security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. Part of the functionality of Health and Me is assisting the doctors to maintain and organise such information and assisting the patients to access information relating to them. Health and Me may, therefore, retain and submit all such records to the relevant patients, or to their doctors. i. No administrator at Health and Me will have knowledge of your password. It is important for you to protect against unauthorized access to your password, your computer and your mobile phone. You are advised to log off your account after completing your work. ii. We restrict access to personal information to our employees and our business partners who may need to know that information in order to operate, develop or improve our services. These individuals are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations. iii. Health and Me does not undertake any liability for any un-authorised use of your account and password. If you suspect any unauthorized use of your account, you must immediately notify Health and Me by sending an email to support@healthandme.in You shall be liable to indemnify Health and Me due to any loss suffered by it due to such unauthorized use of your account and password. iv. Notwithstanding the above, Health and Me is not responsible for the confidentiality, security or distribution of your personal information by our partners and third parties outside the scope of our agreement with such partners and third parties. Further, Health and Me shall not be responsible for any breach of security or for any actions of any third parties or events that are beyond the reasonable control of Health and Me including, acts of government, computer hacking, unauthorised access to computer data and storage device, computer crashes, breach of security and encryption, poor quality of Internet service or telephone service of the User etc.

7. Dealing with Third Parties The Website may enable User to communicate with other Users or to post information to be accessed by others, whereupon other Users may collect such data. Such Users, including any moderators or administrators, are not authorized Health and Me representatives or agents, and their opinions or statements do not necessarily reflect those of Health and Me, and they are not authorized to bind Health and Me to any contract. Health and Me hereby expressly disclaims any liability for any reliance or misuse of such information that is made available by Users or visitors in such a manner.

8. Third Party Links Health and Me does not exercise control over the sites displayed as search results or links from within its Services. These other sites may place their own cookies or other files on the Users’ computer, collect data or solicit personal information from the Users, for which Health and Me is not responsible or liable. Accordingly, Health and Me does not make any representations concerning the privacy practices or policies of such third parties or terms of use of such websites, nor does Health and Me guarantee the accuracy, integrity, or quality of the information, data, text, software, sound, photographs, graphics, videos, messages or other materials available on such websites. The inclusion or exclusion does not imply any endorsement by Health and Me of the website, the website's provider, or the information on the website. If you decide to visit a third party website linked to the Website, you do this entirely at your own risk. Ad networks and data analytics firms track and analyze traffic on the Health and me sites, in part, to determine advertising effectiveness, browser types and usage trends, and to present targeted ads based on anonymous information collected through tracking. This anonymous aggregate data on visitors and their use of our content provides business intelligence to better serve visitors, improve our content and track trends that might signal the outbreak of an infectious disease, or contribute to improving health outcomes. If you open an ad, you leave our sites and become subject to the terms and practices of that separate website, which may have different rules about tracking and data usage. Health and Me encourages the User to read the privacy policies of that website. Activation of cookie blocking or Do Not Track settings in your browser, or other mechanisms that block cookies or other tracking technologies, will not affect the collection or use of personal information as outlined elsewhere in this Privacy Policy.

9. Privacy of minor Health and Me Website and Services are not intended for use by minors and we do not knowingly solicit data online from or market online to children under the age of 18. However Parents or Guardian of the Minor can access the Services for the benefit of Minor and it is implied that the person who access on behalf of minor is legally competent to represent the Minor’s interest. 10. Opt Out Procedures. Upon initial communication from Health and Me, you may opt-out of receiving further communication from Health and Me. To be completely removed from the Health and Me mailing list, you may email: support@healthandme.in. If you are using an e-mail forwarding service or other similar service please make sure to include the correct e-mail address or addresses. You may also choose to unsubscribe from promotional communications that you receive from Health and Me by clicking the ‘unsubscribe’ link provided at the end of every such promotional communication.

11. No Spam policy Health and me maintains a strict "No-Spam" policy, which means that Health and me does not intend to sell, rent or otherwise give your e-mail address to a third party without your consent.

12. Changes to the Privacy Policy We reserve the right to modify or amend the Policy at any time, for any reason in accordance with the laws governing privacy in India. In the event there are significant changes in the way we treat your personal information, or in the Privacy Policy, we will display a notice on the Website or send you an email, so that you may review the changed terms prior to continuing to use the Website. If a User continues to access the Services and the Website after a notice of changes has been sent to such User or published on the Website, the access of such User constitutes their consent to the changed terms. If you do not agree with the change in the policy at any time you could contact us through you may contact support@healthandme in to deactivate your account. If you deactivate your account, Health and me shall not retain such information for longer than is required for the purposes for which the information may lawfully be used or is otherwise required under any other law for the time being in force. After a period of time, your data may be anonymized and aggregated, and then may be held by us as long as necessary for us to provide our Services effectively, but our use of the anonymized data will be solely for analytic purposes.

You should review this Policy and our related Terms of Use. By accessing our websites and using our services, you agree to this Privacy Policy and to be bound by our Terms of Use. If you do not agree to the Terms of Use and this Privacy Policy, you should end this session now and refrain from using our websites and apps in the future. Your use of and access to the Services is subject to this Privacy Policy and our Terms of Use.

Contact Us
Health and Me,
2nd Floor, Windsor Appartment,
Villivakkam Road, Kolathur, Chennai, India - 600 099
Email: support@healthandme.in,